Managed Service Provider (MSP)
Case Study
MSP
ISSUE: An MSP struggled with managing a complex, fragmented cybersecurity tool stack that was resource-intensive and ineffective against emerging threats.
SOLUTION: XDR for MSPs, including our 24/7 Managed SOC, enabled the MSP to streamline security offerings and improve efficiency.
TAKEAWAY: The partnership allowed the MSP to reduce costs, enhance services, and achieve greater operational efficiency and security.
Challenge:
An MSP expanded its infrastructure, leading to a complex and high-risk environment. The organization struggled with a fragmented cybersecurity tool stack, which was both resource-intensive and ineffective in addressing emerging cyber threats. This approach led to increased operational costs, consumed resources, and weakened their overall security posture. The MSP needed a way to streamline its operations, reduce costs, and enhance its cybersecurity offerings.
Solution:
UncommonX partnered with the MSP, deploying its XDR for MSPs solution, which includes a 24/7 Managed SOC. The solution delivered complete visibility across the MSP’s network and enabled continuous threat monitoring and remediation. UncommonX helped the MSP consolidate its disparate security tools into a unified, scalable solution. Additionally, the MSP expanded its service offerings to include Vulnerability Management, compliance reporting, and advanced cybersecurity services, improving its value proposition and ability to support hundreds of customers.
Results:
By leveraging the UncommonX patented Exposure Management platform, the MSP was able to streamline its security tools, reduce operational complexity, and lower costs. The solution enabled the MSP to offer advanced services, secure a competitive price per user, and improve automation and margins. Operational demands were reduced in their hosted environment, allowing the MSP to scale efficiently and enhance customer value while maintaining a high level of security.