Onboarding and Activation
Proven, collaborative process designed to optimize your security and your resources
From our work with 100s of clients across many industries and use cases, UncommonX has developed a proven process for customer onboarding and activation.
Get up and running quickly
The UncommonX collaborative onboarding process is designed to get you up and running quickly. Our experts are standing by, ready to assist you.
Optimize your security and your resources.
Fully documented process with a mutually agreed-upon run book.
Clear steps for alerting, communications, escalation, and response.
Elements of the process
Client inputs & contracting
- Collect relevant systems information
- Identify key contacts and points of escalation
- Contracts and commercial agreements complete
System configuration
- UncommonX agentless virtual device (Revolver) activated
- Client details configured and dashboards populated
- Testing and review with client teams
Training & activation
- Client teams trained on UncommonX
- Systems live and active; alerts and reporting start
- Monthly meetings and reporting parameters established
Ongoing operations
- Solution works; validated by data, reports, client engagement
- Add on features / services / teams identified
- Monthly reports, quarterly scans and annual reports delivered on time