City Agency
Case Study
GOVERNMENT
ISSUE: Ransomware Attack.
SOLUTION: Root Cause Identification, Recovery, and On-Going Protection with 24/7 Managed SOC.
“UncommonX was the only MDR vendor able to provide us with such a detailed, comprehensive view of our entire network. They uncovered and delivered the critical insight needed to help our city improve its cyber security posture in days.”
Lloyd Keith
Chief Innovation Officer
City of Gary, Indiana
Challenge:
The City of Gary, Indiana experienced a ransomware attack that demanded a $500,000 ransom. After two days of failed internal recovery efforts, the city needed help addressing vulnerabilities in its complex digital environment, spanning on-prem systems, cloud services, and mobile applications.
Solution:
UncommonX deployed its Exposure Management platform in two hours, giving complete visibility of the city’s entire network—across on-prem, cloud, and mobile assets. Supported by our 24/7 Managed SOC, we quickly identified the ransomware source, remediated the attack, and restored critical systems within 24 hours.
Results:
With UncommonX, the City of Gary achieved complete visibility of its network, which provided essential intelligence to better secure their environment and help prevent future attacks. With the capabilities of the platform, the IT team could better manage security, reduce costs, and ensure no further incidents occurred. Our platform and 24/7 Managed SOC continues to monitor and protect the city's environment.