Utility and Communications

Case Study

UTILITY & COMMUNICATIONS
SERVICES PROVIDER
(RANSOMWARE & DATA BREACH)

ISSUE: Compliance, Data Security Breaches, Ransomware.

SOLUTION: Complete Visibility for Remediation,  Tools to Improve Security Posture and Meet Industry Standards, and On-Going Protection.

“UncommonX gave us full visibility into our network, a full inventory of our assets, and assigned us a relative risk score (R3) based on the NIST cybersecurity framework. We finally had a baseline, allowing us to improve our security posture in a matter of days, so we wouldn’t have to worry about another ransomware attack again.”

The Challenge:

  • Premier utility and communications services provider.
  • Major data security breach in 2020 with ransomware encryption attack.
  • Hit again in late 2021.
  • Needed help containing and recovering from the incident.

The Solution:

  • Deployed the UncommonX MDR platform — including an in-depth security assessment.
  • Delivered complete environment visibility to support remediation.
  • Deployed tools and best practices in days to improve their security.
  • We continue to deliver reliable, situational awareness 24x7.

The Results:

  • Substantially improved their security maturity to prevent future attacks.
  • Now aligned with regulatory requirements and compliance guidelines.
  • No further incidents since engaging us.