Education | School District
Case Study
EDUCATION | SCHOOL DISTRICT
ISSUE: Network Attacked During Holiday Break, All Systems Compromised, No Backups
SOLUTION: UncommonX MDR for Education identifies where the attack started, UncommonX Exposure Management platform and 24/7 Managed SOC rebuild the network.
TAKEAWAY: The complete visibility provided by UncommonX MDR for Education, which includes a 24/7 Managed SOC, accelerates attack identification and speeds up remediation.
Challenge:
During a holiday break, a school district's network was compromised by a ransomware attack. All systems were taken offline, leaving the district without backups and no visibility into where the attack started. The district required immediate remediation to restore operations before students and staff returned.
Solution:
UncommonX was called in to handle the incident. Leveraging the UncommonX Exposure Management platform, our team quickly deployed the solution to gain complete visibility of the network and identify where the ransomware attack originated. Working closely with the district's IT team, our 24/7 Managed SOC swiftly began rebuilding the network. Regular cadence calls enabled discussions on best practices, tool tuning, and process optimization to ensure the district’s IT team was prepared for any future threats.
Results:
Within 10 days, the UncommonX team and the district’s IT staff successfully rebuilt the network and implemented enhanced security measures to prevent future attacks. The rapid response was enabled by the complete visibility provided by the UncommonX Exposure Management platform, which allowed for timely detection and response. The school district has since remained breach-free, thanks to continuous monitoring and protection from UncommonX’s 24/7 Managed SOC.