The UncommonX Factor - Healthcare Mobile App

The Challenge:

Healthcare organization that operates multiple hospitals and points of care.
Contracted a third-party app developer to build a mobile application for patient scheduling and physician engagement.
Done outside of normal IT and security teams.
The third-party was granted permission to launch the app with an integration to the hospital’s network.
The app developer had a security gap in their code, which created risk for the entire system.

The X Factor:

UncommonX technology detected that particular ports on the client network were being accessed by an unknown application.
The SOC team contained the issue and escalated to security and IT management at the healthcare system.
Real-time response eliminated the risk, and exposed the security issues of the third-party application.

Outcome:

Once the issue was contained, the UncommonX SOC and the client IT team put in place proper policies and protection to grant legitimate access to the application provider.
When completed, the app was able to interact with the system consistent with proper security protocols.
Reduced cyber risk for the entire healthcare system.

Takeaways:

Proper planning and communication are essential to create a safe and secure IT and networked environment.
Many organizations have multiple stakeholders and at times, third-party access can be granted inadvertently or outside the normal process.
Fortunately, a comprehensive solution like UncommonX and its 24/7 SOC provide protection from even potential incidents.

Ready for the security you deserve? Let’s talk.

Talk to us about your specific requirements at 1-866-405-9156 or email hello@uncommonx.com.
We can tailor precise solutions for any size company.

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